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J2 Global Communications Fails To Notify JConnect Premier Customers That Voicemail Retrieval Service Is No Longer Provided

Wednesday, February 22, 2012

Investigation has found that J2 Global Communications, Inc., recently stopped offering voicemail retrieval services to its JConnect Premier customers without any notification, even though the JConnect Premier service includes voicemail retrieval services.  The voicemail retrieval services allow retrieval of voicemail through email and retrieval of emails by calling toll-free numbers.  J2 Global Communications continues to charge its JConnect Premier customers the yearly $165 fee.  If you or anyone you know is a JConnect Premier customer, please contact us to discuss your legal options.

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