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Cellco has engaged in the deceptive practice of (1) misapplying its wireless telephone customers’ usage of included minutes and additional minutes and, as a result, (2) assessing excess additional per minute charges to its customers.
Verizon has been improperly assessing date charges on its wireless subscriber’s bills without their knowledge and/or consent.
Defendant has engaged in the deceptive practice of unilaterally extending its customers’ programming commitment term when its customers make a change in the equipment needed to obtain satellite TV service from DirecTV, Inc. (“DirecTV”). Such equipment changes can be in the form of simply adding new equipment or replacing faulty, broken or outdated equipment.
US District Court--Northern Division--San Jose Division (Class Action). Facebook has engaged in the practice of charging its “pay per click” advertising customers for “clicks” that either: (a) never actually occurred; or (b) were generated by “robot” computer programs and/or other software programs used by Facebook and/or a third parties engaged by Facebook. As a result, such advertising customers of Facebook are being charged and are paying monies to Facebook for “false clicks”.
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