Douglas is a class action for viola­tions of federal law, California state law and common law arising out of the unfair, deceptive and misleading practices engaged in by Talk America, Inc. in assessing its customers undisclosed, inadequately disclosed and/or unauthorized monthly charges on their long distance telephone bills. Specifically, plaintiff challenges three fees which were listed on Talk America’s customers’ bills as: (1) “Inter-LATA Direct Dial Fee”; (2) “Monthly Billing Fee”; and (3) “TSR Administration Fee.” None of these three fees were authorized by Talk America’s customers, and none of these fees complies with the requirement that bill descriptions “convey enough information to enable a customer reasonably to identify and to understand the service for which the customer is being charged.”

If you have been affected by the unauthorized billing process of Talk America call us at 800-475-2570.